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‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages

In late February, a week after Virginia launched a centralized website and call center for covid-19 vaccine preregistration, Zowee Aquino alerted the state to a glitch that could prove fatal for non-English speakers trying to secure a shot. Callers who requested an interpreter on its new 1-877-VAX-IN-VA hotline would be put on hold briefly and […]

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UVA Health Still Squeezing Money From Patients — By Seizing Their Home Equity

Doris Hutchinson wanted to use money from the sale of her late mother’s house to help her grandchildren go to college. Then she learned the University of Virginia Health System was taking $38,000 of the proceeds because a 13-year-old medical bill owed by her deceased brother had somehow turned into a lien on the property. […]

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Lack of Antigen Test Reporting Leaves Country ‘Blind to the Pandemic’

This story also ran on USA Today. This story can be republished for free (details). More than 20 states either don’t release or have incomplete data on the rapid antigen tests now considered key to containing the coronavirus, which has sickened more than 6 million Americans. The lapses leave officials and the public in the […]